Please fill out our customer survey so that we may better serve you in the future.
Name:
Organization:
Email:
Please provide your B&H contact or the product B&H furnishes for you:
1. How do you rate the overall quality of the stamped products we provide for you?
Not ApplicableVery PoorPoorGoodVery GoodExcellent
2. What is your level of satisfaction with our products?
3. How do you rate our continuous improvement of processes?
4. How does our actual delivery compare to our delivery commitments?
5. How does our stamping price compare to that of other suppliers?
6. How does our tooling price compare to that of other suppliers?
7. How suitable is our price for the quality of the product you received?
8. How is our ability to meet your price concessions and other pricing requests?
9. To what degree would you rate our professionalism?
10. How effective is our ability to follow customer procedures & requirements?
11. Is our response timely to your inquiries for quotations, technical information, etc.?
12. How knowledgeable are we about your product?
13. How well do we respond to quality situation?
14. How is our response to your "Emergency" situations?
15. How do we compare to your other suppliers?
16. What is the probability you would recommend us to others as a supplier?
17. What is the probability of doing future business with our company?
What can we do to increase our share of your business?
What is our "Biggest Need" for improvement?
What do you see as our strengths?
Δ
Comments are closed.
